Rest Assured We Are Experts In Infection Control!
We want to assure you that we always take precautions to ensure we provide the safest environment possible for our clients and our staff. Infection control is an important daily practice for us, so important that it is one of the key competencies we are trained in as a matter of priority!
With the current COVID-19 situation we are following even more stricter guidelines than ever. We are following best practices to comply with the guidelines set out by the Department of Health in order to provide a safe environment for our staff and clients.
Some of things we are doing include:
We make sure that we thoroughly clean all surfaces, including door handles, bench tops and equipment before and after each client with hospital grade Antibacterial and Antiviral solution.
We also have hand sanitiser available on the desk as you enter and leave the spa.
It is known that the virus is not airborne and is only transmitted via droplets, so the best ways to reduce the risk of transmission include:
1. Wash your hands thoroughly for at least 20 seconds with soap and water. 2. Make sure you dry your hands properly with a paper towel. 3. If you do cough or sneeze, do it into your elbow crease as to not spread droplets through the air or onto surfaces. 4. Most importantly, if you have had any contact with confirmed patients or have traveled to any of the countries listed below within the last 14 days and are experiencing any flu or cold like symptoms such as a dry cough, sore throat, fever or runny nose, please phone us and we will be happy to reschedule your appointment:
• South Korea
• Hong Kong
Please understand that staying away is only necessary if you are feeling sick or have had close contact with someone with confirmed COVID-19 exposure.
Otherwise feel free to come in for your appointment we would love to see you! If you wish to replenish you favourite at home products without coming in you can either get them through our online shop or just call us on 61220155 and we can post your order out to you!
As always, our clients and team are our priority!
If you have any questions please don't hesitate to contact us on 03 6122 0155 or firstname.lastname@example.org
Also visit the Department of Health website to keep up to date with the latest releases of information.
Thank you from the team at Quay!